Benefits of Hosting with 360Works Cloud

• $10,000 Backup Guarantee

  360Works is confident that our automated backup process will always have you covered. So confident, in fact, that we offer a $10,000 guarantee* in case you were to ever lose data without a backup available. Hosting with 360Works is the smartest and safest way to protect your data. See backup guarantee terms and conditions at the bottom of this page.

• Ransomware Protection

  Having your server hosted in the cloud is much safer than on-premise hosting. 360Works hosting uses AWS snapshots to create non-writable, non-deletable daily backups of your critical data. Even if an attacker hacks your server and deletes or encrypts your live data, the backups are untouchable. During the Amazon Web Services (AWS) Public Sector keynote at AWS re:Invent, AWS Worldwide Public Sector VP Teresa Carlson mentioned the world is witnessing an increasingly complex security environment, with constant cyber-security attacks. “...One of the things we actively talk about with government is a move to the cloud in order to detect and defend potential cyberattacks,” she said. At 360Works, we recognize the importance of keeping your critical data safe.

• Upgrades to Latest FileMaker Server Versions

  When a new version of FileMaker Server ships, we’ll update your server for you at no charge, when you decide that you’re ready. Unlike an on-premise server, the downtime is usually less than 10 minutes, because we spin up a new virtual server in parallel, and just transfer the data volume after the new server is prepped and ready.

• All 360Works Products Supported, Plus MirrorSync and 360Deploy Come Pre-installed!

  We allow you to install 360Works plugins on the server, and can do a better job supporting and helping you with plugin usage. Additionally, when you host with 360Works, your server will have MirrorSync and 360Deploy pre-installed (license key is purchased separately). This makes it simple to deploy offline copies of your hosted database to people working at home or in the field, whether that’s on laptops, iPads, or iPhones. It also makes it very easy for you or your developer to work on a separate copy of the database from home, and then deploy that version to your FileMaker Server with a single button click.

• Fast and Full Migration Service

  Getting your files moved from your existing server to a 360Works cloud-hosted server couldn’t be easier - just call us! For a nominal fee, we’ll remotely connect to your existing server and move all of the files to a 360Works server, usually with less than an hour of downtime. We’ll even take care of setting up your backups and custom schedules. Of course, you can do the migration yourself if you’d prefer.

• After-hours Priority Support Option

  For an optional $30 monthly charge per server, priority support hosting customers receive a direct-dial phone number to connect with us from 7am - 11pm Eastern Time / 4am - 8pm Pacific Time, 7 days a week. This premium support is provided by knowledgeable, full-time 360Works employees, not an outsourced call center. Read the details for support plans at the bottom of this page.

• Hardware with an Uptime of 99.9%

  If your server is down more than 0.1% of the time in a month (44 minutes) due to hardware failure, network failure, or loss of electricity, contact us to receive a full credit for hosting fees for that month, including any applicable premium support fees. If you’d like to achieve the highest possible uptime that also protects against software failure with FileMaker Server, contact us to ask about MirrorSync server clustering.

• AWS Certified Support - Member of the Amazon Partner Network

  360Works, like many hosting providers, runs on Amazon Web Services (AWS) - but unlike many hosting providers, we have two personnel on staff with AWS Architect certifications, and are a member of the Amazon Partner Network (APN). We’ve been using AWS since 2008, and our President Jesse Barnum has presented at the FileMaker Developer Conference on AWS deployment in 2016, and API integration in 2018. Jesse created and donated to the community a re-usable set of scripts that allow FileMaker to communicate directly with AWS API’s. When you host with 360Works, you’re benefiting from a deep pool of technical knowledge that includes FileMaker Server, AWS, and how to make them work perfectly together.

• Disaster Recovery - Best Solution for Server Crashes

  For some customers, extended downtime can spell the end of their business. With 360Works hosting, we can set up multiple servers in different regions around the world that are kept in constant sync with each other, allowing your business to continue even if an entire AWS region were to go offline. Contact us for details.

• Global reach for fastest performance

  Because we run on edge hardware, we can deploy your server wherever you and your customers are. Select from any of the locations that we support for the fastest performance

Where we Host